Version 1 - DD 27-2-2020
1.0. Our policy
1.1. We are aware that you trust us and it is our responsibility to protect your privacy. On this page you can read which data we collect when you visit our website, why we collect this data and how we improve your experience with our website based on this data.
2.1. Arcana Cabana uses a Lightspeed Webshop. Arcana Cabana respects the privacy of all visitors / users of its website and ensures that all personal information that you provide to us is treated in a strictly confidential manner.
2.2. When you order one of our products, we ask you for the following information: First name - Surname - Telephone number - Email address - Postal address.
2.3. This information is used to process your order. This data is stored on an Arcana Cabana (Lightspeed) security server. Your personal information is not combined with other information.
3.1. When you send e-mails or other messages to us, we may save these messages. Sometimes we will ask for your personal information when this is relevant. This allows us to answer your questions and requests.
4.1. The privacy legislation requires explanation regarding the functional cookies in our webshop: Lightspeed uses a simple cookie for platform stability and to store cookie preferences.
4.2. The cookie does not collect any personal data. The cookie cannot be disabled. A customer's cookie preferences are saved for one year if they state a preference.
4.3. We use this information to see how you use the website and to prepare reports on website activity to offer you other services and products related to your activity on the internet.
5.0. Third parties
5.1. We will never provide your details to unauthorized parties.
5.2. We only share your address and contact details with our courier service [namely Cycloon Fietskoeriers / DHL] for no other reason than the delivery of your purchase.
6.0. Personal information Options
6.1. We offer all visitors the opportunity to view, change or delete all personal data provided to us.
6.2. If you want to change your personal details or remove them from our files, you can contact us. See below for contact details.
7.0. Adjustments and termination / removal of newsletter
7.1. At the bottom of all our e-mails you will find the option to adjust your personal data or to end the newsletter.
9.0. Questions and feedback
Contact: Marco van Kampen
6815 DE Arnhem
E. [email protected]
T. +31 26 3216234
M. +31 6 52441822