Privacy Policy

Version 1 - DD 27-2-2020

1.0. Our policy
1.1. We are aware that you trust us and it is our responsibility to protect your privacy. On this page you can read which data we collect when you visit our website, why we collect this data and how we improve your experience with our website based on this data.
1.2. This privacy policy applies to the services of Arcana Cabana. You must know that Arcana Cabana is not responsible for the privacy policies of other websites and other sources.
1.3. By using our website, you acknowledge and accept our privacy policy.

2.0. Service
2.1. Arcana Cabana uses a Lightspeed Webshop. Arcana Cabana respects the privacy of all visitors / users of its website and ensures that all personal information that you provide to us is treated in a strictly confidential manner.
2.2. When you order one of our products, we ask you for the following information: First name - Surname - Telephone number - Email address - Postal address.
2.3. This information is used to process your order. This data is stored on an Arcana Cabana (Lightspeed) security server. Your personal information is not combined with other information.

3.0. Communication
3.1. When you send e-mails or other messages to us, we may save these messages. Sometimes we will ask for your personal information when this is relevant. This allows us to answer your questions and requests.

4.0. Cookies
4.1. The privacy legislation requires explanation regarding the functional cookies in our webshop: Lightspeed uses a simple cookie for platform stability and to store cookie preferences.
4.2. The cookie does not collect any personal data. The cookie cannot be disabled. A customer's cookie preferences are saved for one year if they state a preference.
4.3. We use this information to see how you use the website and to prepare reports on website activity to offer you other services and products related to your activity on the internet.
4.4. Most browsers are set to accept cookies, but you can set your browser to refuse cookies or to notify you when a cookie is being sent to you. However, it is possible that some services and functions on our website and on other websites will not work correctly if you have disabled cookies in your browser.
4.5. We do not collect and use information from cookies for purposes other than those described in our Privacy Policy unless we have obtained your permission.

5.0. Third parties
5.1. We will never provide your details to unauthorized parties.
5.2. We only share your address and contact details with our courier service [namely Cycloon Fietskoeriers / DHL] for no other reason than the delivery of your purchase.

6.0. Personal information Options
6.1. We offer all visitors the opportunity to view, change or delete all personal data provided to us.
6.2. If you want to change your personal details or remove them from our files, you can contact us. See below for contact details.

7.0. Adjustments and termination / removal of newsletter
7.1. At the bottom of all our e-mails you will find the option to adjust your personal data or to end the newsletter.

8.0. Amendments
8.1. This privacy policy is tailored to the current status of this website. Adjustments or changes to our website can lead to changes in the privacy policy. That is why we advise you to read our privacy policy regularly.

9.0. Questions and feedback
9.1. We regularly check whether we comply with the privacy policy.
9.2. If you have any questions about our privacy policy, please contact us:

Arcana Cabana
Contact: Marco van Kampen
Bachlaan 22
6815 DE Arnhem

E. [email protected]
T. +31 26 3216234
M. +31 6 52441822

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