Terms and Conditions

General terms and conditions of sale, delivery and payment for consumers of arcanacabana.com - an initiative of Verloren Woorden VOF established in Arnhem and registered with the Chamber of Commerce Arnhem under number 62424866.

The following delivery and payment conditions apply to all our offered products:

1.0. General
1.1. Everyone who buys items at arcanacabana.com (hereafter: Arcana Cabana, We, Us), agrees to the provisions of these Terms and Conditions.
1.2. All prices are in euros including VAT *, excluding shipping costs.
* for 2nd hand articles the margin scheme (0% VAT) applies.
1.3. After placing an order you will automatically receive a confirmation by e-mail with the order overview and the total costs.

2.0. Delivery time
2.1. Orders are securely packaged and shipped as soon as possible after receipt of payment (within 1-3 business days).
2.2. Shipping is at the risk of the seller.
2.3. We constantly monitor our stock. Nevertheless, it can happen that an item is no longer available. In this case, we will contact you as soon as possible and, where applicable, your purchase amount will be refunded.

3.0. Quality
3.1. We monitor quality. The condition of the books and objects is precisely described, which means that even small imperfections such as a name or ex-libris are always mentioned.

4.0. Payment
4.1. Goods can be paid by iDeal, Paypal, KLARNA, pro forma invoice or (possibly) cash payment when picking up the order.
4.2. We reserve the right to deliver only after payment in advance.

5.0. Newsletter & Discount Rules
5.1. Arcana Cabana sends out a weekly digital Newsletter with Acquisitions and/or Promotions using Mailchimp.
5.2. Customers can subscribe and unsubscribe from this Newsletter via the website, via Mailchimp and/or by contacting us.
5.3. Arcana Cabana offers colleague antiquarians, public institutions (museums, libraries) and artists, as well as some regular customers discounts on purchases at Arcana Cabana.
5.4. Arcana Cabana grants subscribers to the aforementioned weekly Newsletter a discount by means of a discount code, as long as they are subscribed to this Newsletter.
5.5. The above mentioned discount is only possible when ordering via: a. ArcanaCabana.com; b. e-mail; c. phone; d. Boekwinkeltjes.nl; e. Bouquinistes.be.
5.6. Discount cannot be granted retroactively.
5.7. We reserve the right, possibly without stating reasons, not to grant a discount (on some items).

6.0. Service
6.1. Arcana Cabana complies with the European Distance Selling Act. The buyer may (with prior notification) return the goods within 14 days (as they were sent by the seller) and cancel the purchase.
6.2. If the buyer has received a wrong order due to the seller's default, Arcana Cabana will take care of sending the right items free of charge. Return shipping costs will be reimbursed in this case.
6.3. If you have a complaint about our services and / or items, please contact us. We appreciate your comments and will respond as soon as possible.

7.0. Privacy
7.1. Your data will only be used to process your order and will never be made available to third parties.
7.2. For further details regarding the privacy legislation and our policy with regard to your data, see the Privacy page on this website.

Arcana Cabana
Contact: Marco van Kampen
Bachlaan 22
6815 DE Arnhem

E. [email protected]
T. +31 26 3216234
M. +31 6 52441822